It's amazing how much value a compliment can be to someone. My husband and I went out for dinner at a nice Italian place here in Columbus. During our dining experience our waitress worked really hard to deliver great service and she was espeically attentive to our toddler. She went above and beyond to make our experience a wonderful one. For anyone that has young children you can understand that dining out is usually more stressful than enjoyable. I used to work in the food service industry and so I knew that once we left and went home this particular girl deserved a compliment.
I went to the companies website and wrote a wonderful review. I felt good about giving her the credit and praise from that night. About two weeks later I recieved a letter in the mail from the general manager thanking me for my nice message and he gave me a $ 50.00 giftcard to the restaurant. He stated that many times customers don't give feedback and when they do it's usually negative feedback. I felt really grateful for this special surprise.
Does this mean every time you give feedback you will get free money? Probably not but just knowing that I gave credit where credit was due was enough for me. The giftcard was just the icing on the cake.
It pays to be kind.
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